Shipping policy

📦 Shipping Policy

Thank you for shopping with Pearlys. We are very pleased that you have chosen our handmade jewelry pieces. Here you will find all important information about shipping and delivery.

🛠️ Processing & Production Time
Our products are handmade with great care.
The standard processing time is 1–3 business days.
In exceptional cases, the production time may take up to 7–10 business days due to the handmade nature of our products.
As soon as your order has been shipped, you will receive a shipping confirmation including tracking information.

🇩🇪 Shipping within Germany
Shipping provider: DHL or Deutsche Post

Shipping costs:
Free for orders over €100.00
Below €100: Price depends on destination (Shopify rates via DHL)

Delivery time: 2–4 business days
Additional processing fee: €2.00

🇪🇺 Shipping within the European Union

We ship to the following EU countries:
🇦🇹 Austria, 🇧🇪 Belgium, 🇧🇬 Bulgaria, 🇭🇷 Croatia, 🇨🇾 Cyprus, 🇨🇿 Czech Republic, 🇩🇰 Denmark, 🇪🇪 Estonia, 🇫🇮 Finland, 🇫🇷 France, 🇬🇷 Greece, 🇭🇺 Hungary, 🇮🇪 Ireland, 🇮🇹 Italy, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇲🇹 Malta, 🇳🇱 Netherlands, 🇵🇱 Poland, 🇵🇹 Portugal, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇪🇸 Spain, 🇸🇪 Sweden

Shipping costs:
Free for orders over €100.00
Below €100: Price depends on destination (Shopify rates via DHL)

Delivery time: 2–8 business days
Additional processing fee: €2.00

📍 Shipping Address & Sender

Pearlys
Möhlaustraße 9
40468 Düsseldorf
Germany

📬 Important Notes
Please make sure that your shipping address is correct.
We do not take responsibility for returns caused by incorrect address details.
Delivery may be delayed on public holidays or during periods of high order volume.

❓ Questions about shipping?

Contact us anytime:
📧 info@pearly-s.com
📱 Instagram: @pearlys.eu